1. Where is your factory and company?
Our factory is Guangzhou, you can come to my factory or our
showroom to see printer, ink
and printing material together.
2. Can I get catalogue and free sample ?
Of course, we provide free catalogue for our printer, ink and
printing material
Printing ink, we provide 1L each color to our customer for testing
Printing material, we provide 1-2m blank material to customer for
testing
3. Does your machine, ink and material have warranty?
A: about printer, we provide one year warranty for motor and boards
B: about ink and printing material, if any problem of quality, we
can compensate all to my
customers.
4. Does your company can provide printing sample to us?
Of course, we can provide 1m free printing sample to our customer,
we use our printer and ink.
5. Do you have engineer to provide technology on the line, it is very
important for us
Yeah, we have professional engineers who can speak English, next we
will have professional
engineers who can speak spanish , before customer buy our printer,
welcome to ask any
technology problem, engineer can talk with customer directly.
6. If I pay to your engineer ticket and visa fees, you can send
engineer to our country?
Yeah, we have 4 engineers and they mainly travel to customer’s home and work for our customers
7. Do you provide manual and viedo to your machine
Our all the machine attach manual and viedo, about viedo, you aslo
can download from our facebook
8. Does your company travel business to visit to old customers?
Yeah, we have market manager,usually our market manager visit to
our agent once every year and
talk business
Thanks for your choice our infiniti/challenger 3278N large format solvent printer ,
we hope that more and more customers can join us
